How your merge allowance works
One merge removes one duplicate profile by joining two profiles into one customer. Counts as profiles − 1 merges: a group of 4 uses 3 merges Monthly plans get a new allowance every month, yearly plans get the whole year’s merges at the start, and unused merges don’t carry over.
By MergeGuard team
Last updated
Help topics
At a glance
Count the merges a group needs
1 merge = 2 profiles merged into one (a group of 5 = 4 merges)
Know when your allowance arrives
Monthly plans get a new allowance every month. Yearly plans get the whole year’s allowance at the start of the year.
Watch for the alerts
MergeGuard alerts you at 80% of your allowance used and again when none is left.
Count contact fixes separately
merges ÷ 5 (rounded down); an undo uses 1 fix
What one merge is
One merge joins two profiles into one customer, so it removes one duplicate profile. A whole duplicate group (e.g. 4 profiles) merges into one customer with a single confirmation. Counts as profiles − 1 merges: a group of 4 uses 3 merges
The merge button names the profiles, for example “Merge 3 profiles”.
What each plan includes
| Plan | Merges per month | Merges per year | Contact fixes per month |
|---|---|---|---|
| Free | 25 once | Not offered | 5 once |
| Starter | 150 | 1,800 | 30 |
| Growth | 300 | 3,600 | 60 |
| Scale | 500 | 6,000 | 100 |
Enterprise has a custom allowance. Write to hello@mergeguard.store to talk about your store, and see the pricing page for every plan.
When the allowance arrives
Monthly plans get a new allowance every month. Yearly plans get the whole year’s allowance at the start of the year. Unused merges don’t carry over to the next billing period. The Free plan’s merges are a one-time allowance and don’t reset.
Alerts and automatic merging
MergeGuard alerts you when 80% of your allowance is used and again when none is left. Automatic work stops before your allowance runs out. If you do run out, see what to do when you run out of merges.
Contact fixes
merges ÷ 5 (rounded down); an undo uses 1 fix The free trial has its own smaller allowance.
Need help with this task?
Tell us what you tried and what MergeGuard showed you.
Contact supportRelated
- MergeGuard for Shopify pricingMergeGuard for Shopify pricing: 25 free merges, then Starter $29, Growth $49 or Scale $99 a month, billed through Shopify, with a 14-day free trial.
- You ran out of merges: what to doWhen your MergeGuard allowance runs out, automatic work stops and bulk merges pause. See when new merges arrive and how an upgrade adds merges mid-period.
- How the MergeGuard free trial worksStarter, Growth and Scale start with a 14-day free trial. See what is included, when the reminder arrives and how repeat trials work for each plan.
- Automatic mergingMerge strong duplicate matches in Shopify automatically, and add groups that need your judgment if you choose. Protected profiles are skipped, always.