Install MergeGuard on Shopify and see what it can access

Use Install free on this page to open the MergeGuard for Shopify App Store listing. This guide covers what the app can reach in your store and what happens first.

What MergeGuard asks Shopify for

MergeGuard asks Shopify for permission to read and change customers, read and make customer merges, read orders (including older orders), and read products, discounts and reports.

Customers and orders are what a merge needs: the customer profiles to compare and combine, and the order history that moves onto the kept customer. Shopify carries out each merge, and MergeGuard waits for Shopify to confirm it.

What happens on install

• Nothing merges until you confirm, or until you switch on automatic merging for strong matches or groups that need your judgment.
• Automatic merging stays off until you switch it on. It comes with Growth, Scale and Enterprise.
• MergeGuard never messages your customers.

What you start with

The Free plan includes 25 merges and 5 contact fixes, given once per store. Starter, Growth and Scale each start with a 14-day free trial. How the free trial works lists what you get during it.

Who can see your customers’ data

Only the founders can access your customers’ data, and their accounts use multi-factor sign-in. Data travels between Shopify, MergeGuard and our sub-processors over encrypted connections (TLS). Read the privacy policy for how MergeGuard handles data, and write to support@mergeguard.store with questions.

Next step

Open your first duplicate groups: what you see after the first scan.